1 Office 365 Troubleshooting Issues: Common Problems and How to Solve Them
Karolyn Eichel edited this page 2025-11-29 03:41:40 +00:00
This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

Content

Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. When we are working with third-party software we might encounter some problems its obvious and normal. Office 365 is currently the most popular SaaS (Software-as-a-Service) platform for productivity but even with its scale some Office 365 issues might occur. Those mentioned in this article are only the tip of the iceberg and related to software itself. The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigate.

Office 365 Troubleshooting Issues: Common Problems and How to Solve Them

Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Boost your SMBs security and compliance with Microsoft 365 Business Premium. Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.

Domain Verification Issues

Download the software and configure data backup in your environment. If the provided recommendations dont help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services.

Installing Office 365 updates can fail for different reasons, and some of them are listed below.Yet if this didnt work it means that the same file you worked on another device didnt make it to OneDrive as it should.For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.Those mentioned in this article are only the tip of the iceberg and related to software itself.Microsoft Office 365 is currently the most popular suite for productivity applications thus it is important to mention the most common Office 365 issues.You can try to repair Office by using the appropriate built-in tool.Microsoft 365 is a robust platform, but when problems arise, fast resolution is key to productivity.If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.Make sure that network access to the Microsoft servers is not blocked.

Repair Outlook OST File Not Working in Office 365 Complete Fix (

For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems. These can include missing files, ghost icons, or documents that do not update in real-time. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.

Below we provide a more detailed Office 365 sync problems and login fixes list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.

Office 365 Repair Tool

Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. This tool is a standalone application, you can install on your computer.

The Top Backup Software Options for Safe and Secure Data Protection

Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.

Microsoft Support and Recovery Assistant

When you want to continue the work you did on the desktop, and the file is available there. Yet if this didnt work it means that the same file you worked on another device didnt make FixTechGuide Outlook repair tutorial it to OneDrive as it should. It is a sign that this other device isnt connected to the OneDrive correctly, or a simpler problem, isnt connected to the internet. When its a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required. Some of them allow users to get updates before the main release while others provide updates at a later time.

Microsoft Office 365 Activation Issues

Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. These add-ins can cause issues such as app crashes or significant performance degradation. The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows FixTechGuide mailbox repair steps 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here).