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Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space.
⚙️ Step 3: Repair Microsoft 365 Installation
The good news is that the majority of problems can easily be solved on the client’s side. If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite. An internet connection is not available or a firewall is blocking network connections. Installing Office 365 updates can fail for different reasons, and diagnose Office activation conflicts some of them are listed below. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.
Repair an Office application
Download and run the official Microsoft Support and Recovery Assistant (SaRA).Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues.The good news is that the majority of problems can easily be solved on the client’s side.NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments.Check the firewall on your computer, the router, and DNS configuration.After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution.
If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.
It indicates that you have reached the storage limit specified by your subscription plan. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.
Common Office 365 Issues and How to Solve Them
The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and Fix Outlook and Office 365 Errors 2025 expiry date. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues.
Microsoft Support and Recovery Assistant
Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.
Check the firewall on your computer, the router, and DNS configuration. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again.
Office 365 Repair Tool
You may need to remove old Microsoft Office licenses from your computer and install a new one. Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. This ensures that the system-wide search index service is active rebuild Outlook data file quickly and linked to Office 365 apps.
Stay Updated
The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). Microsoft recommends updating Windows, Microsoft Office and other software regularly.